Our stay at Hotel Hevven was truly delightful. The hospitality was exceptional, and every staff member was courteous and supportive. The rooms were comfortable, and the overall atmosphere of the hotel was very pleasant and relaxing.
The food was outstanding — full of flavor and beautifully served. We especially loved the scenic views from the property, which made our experience even more memorable.
A heartfelt thanks to Hilal and Ashiq for his remarkable service. He was extremely caring, attentive, and ensured that we were comfortable at all times. His dedication and positive attitude really stood out.
We are very impressed with the overall service and management. It was a fantastic experience, and we are definitely planning to visit again with our family soon.
Hotel Heevan is a beautifully vintage property and very well maintained. The location is great, the rooms are spacious, and the overall ambience is really pleasant. I genuinely liked my stay here.
However, the food definitely needs improvement. The pricing feels like that of a 7-star hotel, but the quality and quantity don’t match the cost. The menu is quite overpriced for what is offered.
Other than the food aspect, everything else about the hotel is excellent, the upkeep, the comfort, and the lovely views. With better food quality and more reasonable pricing, this place would be perfect
We stayed there for one night. The view from room was mersmizing. Room was good and big. Hospitality is the best. Staff are welcoming and supportive. Food was mouth watering. This resort is child friendly. We loved our stay and will visit again.
The hotel stay was amazing and very comfortable. The view and the wilo cafe was just perfect. The staff was very helpful Hilal , sahil and zahur from housekeeping were very friendly it almost felt like home. Must stay at this property in Pahalgam. Worth every penny.
A Truly Heavenly Experience at Hotel Heaven, Pahalgam!
I am honestly falling short of words to appreciate the entire team of Hotel Heaven, Pahalgam for the love, care, and hospitality they showed us. Our stay was truly unforgettable.
This was the first time in our life we experienced snowfall as a couple, and it felt like a dream come true. Pahalgam itself is a place of love, peace, and beauty, and Hotel Heaven made it even more magical.
A very special thanks to Sharif Sir for the best room allocation and excellent support. The room view was absolutely breathtaking—one of the best views in Pahalgam. The sound of the river flowing beside the hotel along with snowfall created a vibe that was purely magical. Room service was excellent, and everything in the hotel was neat, clean, and well maintained.
The snowfall view we experienced was perfect, and honestly such a view in Pahalgam can only be found at Hotel Heaven. It truly felt like a heavenly experience, and the stay completely lived up to its name.
Sharif Sir’s kindness is something we will never forget. During sightseeing, my shoes got completely wet in the snow, and he went beyond his duty by removing his own shoes and giving them to me so that I could continue sightseeing comfortably. Such a gesture shows true hospitality and humanity.
I would also like to thank Danish and Aashiq, who provided black plastic covers so my shoes wouldn’t get wet again. Their quick support and helpful nature made us feel genuinely cared for.
The in-house restaurant Dilkhusha was another highlight of our trip. Special appreciation to Maqbool Sir and Atikullah Khan Sir for their welcoming nature, polite behaviour, and attentive service. They ensured guests faced no issues and arranged everything smoothly.
The food at Dilkhusha felt like it was made from the heart—every dish had a touch of love. The taste was amazing, and the Phirni was outstanding, one of the best I’ve ever had. Special thanks to the chef and kitchen team for such delicious food.
Also, spending time at Cafe Willow was a beautiful experience and added extra charm to our stay.
Overall, Hotel Heaven is truly the best view hotel in Pahalgam and a perfect place for couples. Highly recommended! We would love to visit again.
We stayed at Hotel Heevan in Pahalgam with our family, and honestly we really enjoyed our time there. The riverside view from the hotel was amazing — just sitting outside and listening to the water felt very relaxing.
The rooms were clean, the food was nice, and the staff was friendly and helpful. Overall, it felt like a perfect stay for a family trip.
Would happily recommend it to anyone visiting Pahalgam.
Located in one of the most scenic spots in Pahalgam, Hotel Heevan is a truly charming stay that perfectly captures the beauty and calmness of Kashmir. Surrounded by pine trees and the gentle sound of the Lidder River flowing beside it, the hotel offers a peaceful and refreshing atmosphere that few places can match. The river view from the rooms and lawn area is simply breathtaking — waking up to the sound of rushing water and the sight of mountains covered in mist is an experience you’ll never forget.
The location of Hotel Heevan is ideal — close to the main attractions yet away from the noise and rush of the town. The property is beautifully maintained, with green lawns, lovely pathways, and plenty of open space to relax and breathe in the mountain air.
The rooms are spacious, comfortable, and clean. Many of them offer direct river-facing views that make your stay truly special. The interiors are simple yet elegant, giving a warm and homely feel that suits the natural surroundings.
The food here is another highlight. The restaurant serves delicious Kashmiri dishes along with Indian and continental options, all cooked with great care. The flavors are authentic and rich, and the dining experience becomes even more enjoyable when paired with the sound of the nearby river.
However, the staff service could use some improvement. While the team is generally polite, the response time and attentiveness sometimes fall short of expectations for a hotel of this standard. A bit more focus on customer care and professional training would make the experience truly flawless.
Still, Hotel Heevan remains one of the best places to stay in Pahalgam, especially for those who love nature and serenity. The combination of a majestic river view, peaceful surroundings, good food, and comfortable rooms makes it a perfect retreat for travelers seeking relaxation and beauty in equal measure.